November 19, 2012 -- As you might already know, I'm a Platinum Elite Marriott Rewards member and I have several eCertificates built up that I need to use before they expire. That was the case Saturday night. I wanted to surprise my wife with a nice dinner in Providence followed by an overnight stay. I used my expiring eCertificate for the
Renaissance Providence Downtown Hotel and later that afternoon we made the drive to Providence. The area was hopping since their was a show at The Vet, a wedding in the hotel, and a dance competition held close by. When we got to the check-in counter we were told that our room was not ready. I was a little disappointed, but Amy at the front desk went to work making sure I would be able to check in. While we waited, Casey (another front desk helper) asked what our plans were for the evening and I told her we were going to
Hemenway's Restaurant for dinner. She excused herself and quickly came back with a coupon for a complimentary appetizer! Nice!
After a few minutes, Amy told me that she found an available room and said I'd be happy and surprised. She handed me the keys and my wife and I headed for the elevators. We arrived on the sixth floor and proceeded to walk the length of the hallway until we came to a set of double doors. I checked my room key -- #616 -- and it was the same as the placard on the wall. I'm having problems uploading the video directly to this blog, but if you go to my
Facebook page you can watch it there. You really need to watch this video to appreciate what we saw next! Here are some pictures to hold you over:
Not only was the room ridiculous, but the whole staff treated us like we were royalty. My wife and I were so happy with everything and you can bet that we will stay at the
Renaissance Providence Downtown Hotel again soon. Can we get the same room, please?
